Terms of service

Last updated September 30, 2026

1. What WUD is

WUD is operated by Coattail Entertainment LLC (“WUD”). WUD is a platform where film crew and producers in the Detroit area find each other, agree on bookings, sign crew deal memos, and pay and get paid. WUD provides the platform, templates, signature records and payment processing through Stripe. WUD is not the employer of anyone who uses it, is not a party to the agreements members make with each other, and does not guarantee any member's work or payment, except as these terms say about payments processed through WUD.

2. Your account

• You must be 18 or older and able to make a binding contract.
• Use your real name and accurate information, keep one account, and keep your phone secure. You are responsible for what happens on your account.
• Verification badges reflect what WUD reviewed. Claimed credits and profile links are your own statements and are shown as such.

3. Crew calls, bids and bookings

• Producers post crew calls with honest terms and real pay. Bids on a role can't exceed the maximum the producer posted.
• A booking starts as an offer. When the crew member accepts, a crew deal memo is prepared from the agreed terms, and both sides sign it in the app. That agreement is between the producer and the crew member.
• Electronic signatures on WUD have the same effect as handwritten ones. You agree to receive and keep agreements electronically.
• Either side can cancel before both have signed. After signing, cancellations follow the deal memo, and cancellations of paid bookings go through WUD support.

4. Fees and payment

• WUD charges producers a service fee on the amount paid to crew, and deducts a service fee from the amount paid to crew. Both are currently 3%. The rate in force when a deal memo is signed is written into that memo and is the rate for that booking, whatever the rate becomes later.
• Producers pay for a booking in full when it is signed. Credit card payments carry an additional surcharge of 3%, shown before you pay. Debit and prepaid cards carry no surcharge.
• The card used is kept on file to charge overtime the producer confirms at wrap.
• Part of a crew member's pay, currently 30% and stated in the deal memo, is released as soon as the producer pays. The rest is released after the producer confirms wrap. Both go into a Stripe account crew set up in the app, and payouts wait until that setup is complete. Released is not the same as arrived: Stripe takes about two to four working days to move money into a bank. By receiving payouts you also agree to the Stripe Connected Account Agreement.
• If WUD cancels a paid booking before wrap, the producer is refunded in full. Card disputes are handled through Stripe.
• Crew are independent contractors responsible for their own taxes. Stripe issues tax forms where required.

5. Keeping bookings on WUD

Members may not use WUD to find each other and then arrange paid work off WUD to avoid fees. Messages are checked automatically, and messages containing phone numbers, emails, handles or links are not delivered until the members have a booking paid through WUD. Repeated attempts to get around this, or arranging work found on WUD outside it, can lead to suspension.

6. Acting and casting

• Producers post casting calls with the role, the pay and any sides. Actors submit to a role and may upload a self-tape. A self-tape you send goes to the producer who posted that call.
• If you are cast, a performer deal memo is prepared and signed in the app. It is between the producer and the performer, not with WUD, and it covers the use of your performance, name and likeness for that production. Read it before you sign it.
• Do not submit anyone else's work, image or voice as your own.
• Producers must not ask a performer for nudity, intimate content or a stunt that was not in the casting call and the memo.
• Anyone under 18 cannot hold a WUD account. A performer under 18 is engaged through their parent or guardian, outside WUD.

7. Memberships

• Paid memberships are sold as monthly subscriptions through Stripe at the price shown when you subscribe, plus tax where it applies.
• A membership renews automatically every month until you cancel. Cancel at any time from the billing portal in the app. Cancelling stops the next charge; the membership runs to the end of the period you have paid for, and part-months are not refunded.
• WUD may change the price or what a membership includes, and will tell you before a change affects you. Your remedy if you do not accept a change is to cancel.
• If a payment fails, WUD may suspend the membership benefits until it is paid.

8. Member offers and discounts

Member offers are provided by other businesses, not by WUD. WUD is not the seller and does not guarantee any offer, the goods or services behind it, or the business providing it. The vendor's own terms apply, and a dispute about an offer is between you and them. Offers can change or end. Codes are for your own use as a member: do not sell, publish or pass them on.

9. Ambassadors

• Ambassadors receive a code, and earn a commission on the paid memberships of members who joined using it, at the rate agreed when they became an ambassador.
• A commission is earned when a membership payment actually settles. It is reversed if the payment is refunded or charged back, and held while a payment is disputed.
• You cannot refer yourself, and you cannot use a code on an account you also control. Codes may not be spammed, advertised as coming from WUD, or promoted with claims WUD has not made.
• Commissions are paid monthly once a month is closed. WUD may withhold or reverse a commission obtained by fraud or in breach of these terms, and may end anyone's ambassador status.

10. Live rooms

Rooms carry live audio and chat between members. Do not record a room or repost what is said in one. Speak on a room as you would on a set: the conduct rules below apply, staff can mute or remove anyone, and a room can be closed.

11. On-set needs and accommodations

WUD lets a crew member or performer tell a producer what they need on set, and lets the producer answer. If you receive someone's needs:

• Keep them confidential. Share them only with the people on your production who have to arrange them.
• Do not use them to decide who to hire. Using them to pass over someone breaks these terms and may break the law.
• Answer honestly. Say what you can confirm, what you need to discuss, and what you cannot provide. Do not confirm something you do not intend to arrange.

WUD passes this information between you. WUD does not decide what any production is legally required to provide, and is not responsible for what is or is not arranged on a set.

12. Call sheets and timecards

A call sheet a producer publishes carries a location and a contact, and is for the people on that booking. Hours a crew member submits are their statement of time worked, and overtime is charged only when the producer confirms it at wrap. Both sides should keep their own records.

13. Conduct

• No harassment, threats, discrimination, fake profiles, stolen credits, spam, or unsafe practices on set.
• Reviews must be honest and about the work on a completed booking. Each side reviews once, and reviews stay sealed until both are submitted or the review window closes.
• You can report and block any member. WUD reviews reports and may remove content, suspend accounts or take down crew calls that break these terms.

14. Your content

You own what you post. You give WUD permission to host and display it to run the service. Work you create on a production belongs to whoever your deal memo says it does, not to WUD.

15. Disclaimers and liability

WUD is provided as is. WUD does not guarantee the quality, safety or legality of any production, crew call, or member's work, and is not responsible for what happens on set. To the extent the law allows, WUD's total liability to you for any claim is limited to the fees WUD collected from you in the twelve months before the claim, and WUD is not liable for indirect or consequential losses.

You agree to cover claims against WUD caused by your breach of these terms or your conduct on a production.

16. Ending your account

You can delete your account from Profile at any time. WUD may suspend or close accounts that break these terms. Signed agreements and payment obligations made before an account ends still apply.

17. Text messages

The full SMS program terms — what WUD sends, how often, what it costs, and how to stop — are on their own page: WUD text messaging terms.

If you tick the box at sign-up, WUD sends you text messages about your account: finishing sign-up, work you can apply for, and events. You can join WUD without agreeing to this, and you can change it at any time from Notifications in the app.

• Message frequency varies, up to about 6 messages a month.
• Message and data rates may apply.
• Reply STOP to any message to stop receiving them. You will get one message confirming it, and nothing after that.
• Reply HELP to any message for help, or write to support@wudetroit.com.
• Carriers are not liable for delayed or undelivered messages.
• What we do with your number and your consent is set out in our privacy policy. We do not sell or share your SMS opt-in data with third parties for marketing.

18. General

Michigan law governs these terms. If part of these terms is unenforceable, the rest still applies. WUD may update these terms and will tell you in the app before material changes take effect.

Contact

Coattail Entertainment LLC, operating as WUD
support@wudetroit.com